Retrun Policy
Returns & Refund Policy
At S&D Sporting and Outdoors, we want you to feel confident when shopping with us. Please review our return policy below.
Return Eligibility
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase, such as your order number or receipt
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items not caused by shipping issues
- Final sale or clearance items
- Certain regulated products, where prohibited by law
How to Start a Return
To request a return, please contact us at:
Email: sdcommodities@gmail.com
Phone: 347-733-9824
Please include:
- Your order number
- The item(s) you wish to return
- The reason for the return
Once your request is reviewed and approved, we will send you return instructions.
Return Request Processing Time
Return requests are typically reviewed within 1–2 business days. Once approved, return instructions will be sent to you by email.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was defective or incorrect
- We recommend using a trackable shipping service for all returns
Refunds
- Refunds are issued to the original payment method
- After we receive and inspect your return, refunds are typically processed within 5–7 business days
- Your bank or card provider may require additional time to post the refund
Exchanges
We replace items only if they are:
- Defective
- Damaged during shipping
- The wrong item was received
Please contact us to arrange an exchange.
Important Notes
- Returns sent without prior approval may not be accepted
- Shipping fees, if applicable, are non-refundable
- Processing times may vary during peak periods
Contact / Return Information
S&D Sporting and Outdoors
7709 5th Ave
Brooklyn, NY 11209
Email: sdcommodities@gmail.com
Phone: 347-733-9824
Thank you for shopping with S&D Sporting and Outdoors.